Contact Us
- Email and Web Contacts
- Submit a Concern or Complaint
- Telephone Numbers
- Mailing Address
- Feedback Form
Email and Web Contact
- NWT Health Care Coverage - visit the Department of Health and Social Services NWT health care plan section, or email hsa@gov.nt.ca.
- Vital Statistics (birth, marriage, death certificates, changing your name) - visit the Department of Health and Social Services vital statistics section, or email hsa@gov.nt.ca.
- Jobs within Sahtu Health and Social Services - visit the Department of Human Resources employment opportunities section, or email hlthss_recruitment@gov.nt.ca
- General questions and comments - go to our feedback form.
- Technical difficulties within this website - email our webmaster.
Submit a Concern or Complaint
Concerns or complaints are best handled locally with your Sahtu Health and Social Services practitioner. Your practitioner will be able to resolve an issue in a timely manner; if they cannot, they know who to contact to get it resolved. In the rare situation that an issue cannot be resolved locally please fill out the Client Concern and Consent forms and fax to: Attention CEO, 867-587-3436.
Concerns directed to the MLA or Minister of Health and Social Services are referred to the CEO to resolve resulting in less timely resolution due to the additional tracking required at multiple levels of government.
- Sahtu Health and Social Services Authority Client Care / Concern Form (PDF - 23.23 KB)
- Sahtu Health and Social Services Release of Client Information (PDF - 26.11 KB)
Telephone Numbers
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NWT Health Care Coverage / Vital Statistics: 1-800-661-0830
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Media Relations: (867) 920-8927
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Tele-Care Health Line: 1-888-255-1010
Mailing Address
Sahtu Health and Social Services Authority
Box 340
Norman Wells, NT X0E 0V0
Canada
Feedback Form
Feedback Form: Use this form if you have a question about programs or services offered
by us. We also welcome your feedback on the content or design of this site. (Please note
that, while all suggestions about site improvements will be taken into consideration,
there is no guarantee that we will respond to each suggestion individually.)
In the following feedback form, please enter a brief description of what you are trying
to find or any comments or questions you might have.